Privacy Policy

Effective Date: May 09, 2026

At Bakalass.com, we value the trust you place in us when you shop for your daily essentials. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

When you use our platform, we may collect the following:

• Personal Identifiers: Name, phone number, and email address.
• Location Data: Delivery address and GPS coordinates to ensure our “1-Hour Delivery” promise.
• Payment Details: Encrypted transaction data (we do not store your full card details).
• Usage Data: Information on how you browse our shop and your favorite products.

2. How We Use Your Information

We use your data to provide a seamless grocery experience, specifically for:

• Processing and delivering your orders accurately.
• Sending order updates via SMS or Email.
• Improving our product selection based on Al Jouf’s local needs.
• Preventing fraudulent transactions and ensuring account security.

3. Sharing of Information

We do not sell your data. We only share information with:

• Delivery Riders: Your address and phone number to complete the delivery.
• Payment Processors: To securely handle your checkout.
• Legal Authorities: Only when required by Saudi Arabian law.

4. Data Security

Bakalass uses industry-standard SSL encryption and secure servers to protect your data. While no method of transmission over the internet is 100% secure, we strive to use the highest commercial standards to protect your personal information.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. You can manage most of this directly through your Bakalass Account Dashboard.

6. Cookies

We use cookies to remember your login session and items in your cart. You can disable cookies in your browser settings, but it may affect the functionality of the shop.

© 2026 Bakalass.com. All rights reserved.